U.S. Bank reviews

Emphasis on improving technology and working environment for retail employees is lacking. Outdated teller equipment, cramped work space and insufficient budget to repair facilities create a frustrating situation. Job-bleed for salary employees is constant - locations open 7 days a week require a manager on-call 7 days a week. Salary and hourly employees earn less than competitors in similar markets.

THEIR NAPERVILLE, IL. OFFICE IS POPULATED MY HIGHER LEVEL MANAGEMENT INCOMPETENTS. THEY HAVE A HISTORY OF PRIOR MANAGEMENT FAILURE UNDER A DIFFERENT EMPLOYER, BUT GOT A "NEW LEASE ON LIFE" WHEN THEY WERE ACQUIRED BY USBANCORP. BECAUSE USB NEEDED INCUMBENT MANAGEMENT TO FILL SLOTS, THESE "LOW GRADE" MANAGERS STAYED. UP UNTIL THE TIME OF ACQUISITION, THESE MANAGERS WERE NOT HELD ACCOUNTABLE FOR MISERABLE PERFORMANCE, BECAUSE THE PRIOR BUSINESS OWNER'S ONLY CONCERN WAS DUMPING A POORLY RUN BUSINESS. USB TRANSFORMED THE BUSINESS TO A MUCH MORE PROFITABLE OPERATION. IF THE BUSINESS WOULD HAVE REAMINED IN THE HANDS OF THE PRIOR OWNERS, WITH THESE MANAGERS IN PLACE, IT WOULD HAVE GONE BANKRUPT.