U.S. Bank reviews

From what I've seen so far, CEO Gunjan Kedia has been a negative example of leadership at U.S. Bank. As many other Glassdoor reviews have accurately stated, she's made several comments that show not only a lack of empathy for employees, but an open disrespect toward them. She's also been very set on a return-to-office culture, which she feels will improve employee morale. This mandate is out of touch with how I feel and how many colleagues have shared that they also feel. Although my immediate team is very positive, the overall feel of the organization under Gunjan's leadership is very negative and toxic. I would discourage you from applying to open roles at USB, and, instead, encourage you to explore organizations with leaders who support and encourage you rather than disrespect you.

Broken Promises: I was hired as a contractor with a promise of a position after 90 days. 60 days in I was offered a spot in a more Sr role but two weeks after, it was rescinded due to a “hiring freeze.” Months later, I was hired into a lower role with no explanation or follow-up on the senior position. • Low Morale: U.S. Bank reported nearly $3 billion in profits by mid-year, yet employees are stretched thin. Thats enough to give every employee nearly 30k each. The company’s “Customer Service Appreciation Week” is insulting, offering pizza parties and thank-you emails instead of real, tangible support. These gestures feel patronizing given the increased workload, lack of sufficient vacation time (I got SIX hours after a year), unaffordable health benefits, and announced changes to office locations on the first day of the "appreciation" week. • Lack of Flexibility: The first day of CSAW, the company announced that they are relocating many offices to a more distant area, (30 MILES DIFFERENT FOR ME) significantly increasing commuting times and costs for many employees. This decision only adds to the burden of working for US Bank. • Expensive Health Benefits: The cost of health insurance is disproportionate to the pay rate, making it difficult for employees like me to afford basic healthcare.