U.S. Bank reviews

3.2

45% would recommend to a friend

(12,086 total reviews)
avatar

Gunjan Kedia

28% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,086 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
2.0
Jun 27, 2025

A lot of changes

Recommend
CEO approval
Business Outlook

Pros

Co workers are the best

Cons

A lot of changes in the company since getting new CEO, desk sharing is horrible, always worrying about being laid off is mentally draining

1.0
Jun 16, 2025

Moral way down, no work life balance anymore

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay Flexible work hours co workers

Cons

All leadership was gutted in HR and these "newer" leaders don't care about their employees at all. Elcio even sad he doesn't like the phrase work life balance. Used to love my job and I hate it now

2.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Branch manager I had was the absolute best, my team was incredible.

Cons

New CEO pushes CRCs to make as much money as possible, no matter if it's ethical or not. Updates to operations are not communicated to everyone -causing confusion. Pay for the amount of work we are expected to do is abysmal, especially for a billion dollar corporation.

Viewing 148 - 150 of 12,086 Reviews

Glassdoor has 12,861 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.