U.S. Bank reviews

3.2

45% would recommend to a friend

(12,086 total reviews)
avatar

Gunjan Kedia

28% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,086 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
3.0
Jun 11, 2025

Used to be a great employer, but the culture is shifting

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Performance-based incentive programs. The ability to move around to grow. Decent benefits package.

Cons

Periodic mass layoffs, eliminating entire job families, then scrambling to keep the business running. People are afraid for their jobs and becoming ruthless. Company values are slipping.

2.0
Jun 8, 2025

Terrible leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not sure if there are any

Cons

RTO and lower expenses are the only focus for the new CEO. The cuts will keep coming.

2.0
Jun 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Good vacation time, holidays, pension.

Cons

Culture used to be amazing, but got so bad I left. RTO was poorly handled (intentionally?). In-office experience really lacking - not even any coffee!

Viewing 151 - 153 of 12,086 Reviews

Glassdoor has 12,861 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.