U.S. Bank reviews

3.2

45% would recommend to a friend

(12,090 total reviews)
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Gunjan Kedia

27% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
1.0
Oct 1, 2018

Deceiving title

Recommend
CEO approval
Business Outlook

Pros

Lots of vacation days, mostly friendly staff, perks if you bank with them

Cons

I was hired for an Executive Assistant position when it actuality, I was an Administrative Assistant. Only those who support Vice Chair's (those reporting directly to the CEO) are Executive Assistants. Had I known this, I never would have taken a job there. They found my resume online and since I wasn't looking for a job, I negotiated a signing bonus because I would miss out on the bonus at my current job. Because of the signing bonus, I had to wait a year to look for another job or I would have to pay the signing bonus back. I left the job I had because I thought it would be good for my career; it was a huge step back. Their technology is backwards (at the time, they were still on Lotus Notes for email). The buildings downtown do not have wifi so you can't use your laptop unless you are hardwired. There's a lack of large meeting spaces so hosting larger meetings is highly difficult. They're located in many different buildings downtown Minneapolis and technology and capabilities are not the same across the board. Offices are also shabby, outdated and depressing. Because the bank is so large, the talent they hire can be lacking. There was an employee in our group that came in the office once per month; she worked remotely the rest of the time. She got away with it because her manager was in another state and it was never monitored. This was allowed despite the fact that she had 3 direct reports in the office. They also encourage employees to volunteer your time. If you've been there under 6 months, you're supposed to have manager's approval to volunteer time away from work. In our department, it was totally abused. Manager permission was never requested. Plus, the same groups tended to "volunteer" all the time and never invited others. They would do their volunteer gig and then go to happy hour. I stuck it out for almost 2 years and then got out as soon as I could.

2.0
Aug 17, 2018
Recommend
CEO approval
Business Outlook

Pros

There are some really great people working at my level, and I'm speaking in terms of the credit card specific area. Above that I will leave it for the cons. There are many mid-level to low-level developers are hard workers very devoted and passionate. I've the pleasure to learn and work with my smart developers who are not being fully understood and utilize.

Cons

There's just too much politics going on at this place that makes it impossible for smart developers to contribute to the company as a whole. We loose out all abilities to innovate. Suggestions and ideas are getting overlooked and disregard.

1.0
Feb 1, 2018

IT Sweatshop

Recommend
CEO approval
Business Outlook

Pros

Can work from home full time

Cons

Long hours mandatory , unappreciated. Lure you in with a decent salary and promises of great bonuses. Raises do not cover cost of living increases. Bonuses go down lower and lower each year even if you get an outstanding review.

Viewing 187 - 189 of 12,090 Reviews

Glassdoor has 12,865 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.