U.S. Bank reviews

3.2

45% would recommend to a friend

(12,091 total reviews)
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Gunjan Kedia

27% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,091 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
1.0
Jan 20, 2018

Not recommended

Recommend
CEO approval
Business Outlook

Pros

They paid on time. Mostly. I will add a few more words to this to meet the twenty words minimum.

Cons

If you like workplace bullying and other intimidation, this is your place. I’ve seen women and minorities bullied at meetings and the target of a whisper campaign behind their backs. Frequent threats of firing. I’ve been in meetings where supervisors agree with stakeholders, and then convene a follow on meeting of staff where these stakeholders are condemned. Yes of course there are good people at this bank. But I have never met more political players at an organization. Think twice before hiring on - you either become like them or will be forced to leave.

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U.S. Bank Response
8y
Hello. Your review is concerning to us. We encourage you to contact hr.employee.relations@usbank.com to report your experience with additional details and we will promptly conduct an investigation if appropriate. Thank you.
2.0
Dec 28, 2017

Loved it.... at first.

Recommend
CEO approval
Business Outlook

Pros

Good company if you’re a Teller. Good pay. Cheap insurance. The customers are generally nice and so are your coworkers. You’re in a grocery store so lots to pick from for food.

Cons

Stay away from banker positions, it’s downhill from there. Stay away from in-store locations. Not allowed to have chair. Must stand all day. No lunch breaks (very rarely are you fully staffed). Normal shift is 9:45-7:00. Thursday’s are 9:00-7:00. Days are too long. Job is mentally exhausting. No work/home balance, you’ll never see your family if you work here.

2.0
Nov 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Decent culture overall HSA company contribution Branch co-workers are mostly nice Pension vested after 5 years Seems to value diversity and inclusion

Cons

-Your manager will not care about you or your clients, only numbers -It will be highly suggested that you move most client assets into fee-based accounts, whether it makes sense for them financially or not -You will be held accountable for every customer complaint, no matter how crazy they are -You will be questioned on every trade, guilty until proven innocent -You will be responsible for timely money movements through fax, overnight, and web. Branch didn't tell you about that client check that came in? It's on YOU. Insurance company didn't process that faxed distribution request and customer complains? On YOU -Your thoughts and ideas will be shut down by management because you'll be nothing but risk to them -You will pay outlandish premiums and deductibles for Health Insurance that's pretty much catastrophic coverage only -Your prescriptions will be through Express Scripts, worst company in America winner multiple times -You'll be inundated with e-mails about training, compliance, meetings, activity, branch employees, and everything else unrelated to helping clients manage money. E-mail is the gold standard at US Bank with employees because it's "documented". Your client e-mails, however, are all monitored and you will be at fault if they word something unknowingly suspicious. Most advisors from other banks may find these items as commonplace. However, for those that are thinking about joining a bank for the "introductions", there's always a catch (above). I'd think long and hard before you brought over an existing client base or book. Most new hires, however, seem to be those without a book hoping to catch lightning in a bottle

Viewing 190 - 192 of 12,091 Reviews

Glassdoor has 12,866 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.