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U.S. Bank

Engaged Employer

U.S. Bank reviews

3.2

45% would recommend to a friend

(12,091 total reviews)
avatar

Gunjan Kedia

27% approve of CEO

41% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Compensation and benefits

3.0

Culture & values

2.9

Career opportunities

2.6

Senior management

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,091 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

12K reviews
5.0
Oct 17, 2017

Loved US Bank until...

In-store branch manager
Recommend
CEO approval
Business Outlook

Pros

The opportunities at US Bank were amazing. It definitely wasn’t just a job for me, but a career!

Cons

Once a person was promoted to a management position, they had 100% support. While this normally would be a good thing, if someone was promoted and shouldn’t have been, that person would have the final day. It was as if no one wanted to admit to making a mistake by hiring that person.

1.0
Aug 3, 2017

Customer Service Manager

Customer service manager
Recommend
CEO approval
Business Outlook

Pros

Just a big name in a market and that's about it. Don't fall for it.

Cons

At branch, district & region level they run banks the way they want. They discriminate. They have favorable rules for BM. BM can get away with unethical practices & employees who are ethical they find a reason to get rid of them.

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U.S. Bank Response
8y
Hello. Your review regarding unethical behavior is concerning to us. We encourage you to contact hr.employee.relations@usbank.com to report your experience with additional details and we will promptly conduct an investigation if appropriate. Thank you.
1.0
Feb 10, 2017

Worst Bank to work for hands down

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are great customers and co-workers. I also like being able to save people money. The hours are good as well. Weekends and major holidays off is always a bonus.

Cons

The pay is terrible and the incentive plan is a joke. The management is horrible and treats the employees badly. The sales goals are ridiculous and put far too much pressure on the staff to focus only on sales and not on the customers actual needs. The employees are always miserable and the work environment is unhealthy.

Viewing 193 - 195 of 12,091 Reviews
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ReviewsU.S. Bank reviews

Glassdoor has 12,866 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.