U.S. Bank reviews

3.2

46% would recommend to a friend

(12,076 total reviews)
avatar

Gunjan Kedia

29% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,076 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
1.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people. Coworkers are not competitive. Good benefits

Cons

Lower salary than other banks. Constant workload increases when they refuse to backfill when coworkers leave. Toxic middle managers Political games and poor communication leave you feeling unsure Poor client service Old software is constantly glitching but they are too cheap to pay to upgrade systems Unrealistic sales goals Weak brand and reputation make sales extra challenging Managers waited around 5-10 years for a promotion, then stop working and play at making their calendars look full with useless meetings

2.0
Jun 19, 2026

Decent salary, but communication needs improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent salary and work life balance.

Cons

Lack of clear communication between managing committee and staff

Viewing 25 - 27 of 12,076 Reviews

Glassdoor has 12,848 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.