U.S. Bank reviews

3.2

46% would recommend to a friend

(12,076 total reviews)
avatar

Gunjan Kedia

29% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,076 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
1.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Talented, hard-working co-workers. Competitive benefits. 4 Weeks PTO. Bank holidays.

Cons

CEO and Management Committee are destroying what was once a fantastic and brag-worthy corporate culture. Leadership style at the executive level is vindictive, intentionally cruel and highly disorganized. Decisions from the top are reactive and made in retaliation to low employee morale. Leadership brags about investing heavily in AI, but so far AI is mostly uses to surveil and micromanage employees. Many highly talented people were hired under the promise of a fully remote position, only to have it taken back and are now forced to adhere to RTO or face layoffs and no opportunities for advancement or raises. The workforce is systematically being replaced by offshore contractors. Expect highly respected, skilled and loyal co-workers to be quietly fired without notice. Morale is at an all-time low. The RTO metrics are intentionally vague and no one knows exactly what the rules are or what's being tracked. When employees and managers inquire about the rules, the MC refuses to share any information other than "you are required to be in the office 3 days a week, 8 hours a day." However, the monthly tracking requires 61% of a month to be in-office, meaning 3 days won't always meet the metrics being tracked. Tenured managers who have worked for the company for 10+ years and made millions for the bank are being replaced by unqualified friends of the management committee. In an all-employee townhall, the CEO called employees "selfish" and audibly laughed at an employee question about reducing wages.

Viewing 28 - 30 of 12,076 Reviews

Glassdoor has 12,848 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.