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      U.S. Customs and Border Protection

      Engaged Employer

      U.S. Customs and Border Protection reviews

      3.6

      71% would recommend to a friend

      (523 total reviews)

      Rodney S. Scott

      78% approve of CEO

      68% positive business outlook

      Ratings by category

      4.1

      Compensation and benefits

      3.9

      Diversity & inclusion

      3.8

      Career opportunities

      3.2

      Culture & values

      3.2

      Senior management

      3.1

      Work/Life balance

      U.S. Customs and Border Protection has an employee rating of 3.6 out of 5 stars, based on 523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Customs and Border Protection employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      523 reviews
      5.0
      Jul 2, 2023

      Great Pay

      Border patrol agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employees are fairly compensated in a professional environment. Minimal micromanagement and plenty of opportunities for advancement.

      Cons

      Virtually impossible to transfer anywhere.

      3.0
      May 20, 2023

      Family Life

      Cbp officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and benefits. Job is easy to do. Able to travel if you desire.

      Cons

      Rotating schedules. Difficult to have a family life. Potential to be forced to different areas of the country on temporary assignment.

      1.0
      Aug 31, 2022

      AWFUL, stay away!!! Do not believe the fake positive and short reviews on here

      Management and program analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Typical government benefits, stability, and remote work options (varies by agency)

      Cons

      EVERYTHING ELSE: -toxic work environment, leadership does NOT care about you -horrible and incompetent management, I literally had a manager who spelled "I" as "eye"...I don't know how you can spell the easiest word in the English language wrong -extreme culture of hierarchy, the system rewards loyalty not merit, so you have a lot of incompetent leadership just because they've been in the government right out of high school. -problems are swept under the rug, we all know who the problem is and no one does anything about it -low pay -petty coworkers who like to gossip and will take your credit to look better in front of the boss -culture of "that's just the way it is" -low morale

      Viewing 94 - 96 of 523 Reviews
      Related searches: U.S. Customs and Border Protection jobs | U.S. Customs and Border Protection salaries | U.S. Customs and Border Protection benefits | U.S. Customs and Border Protection interviews
      ReviewsU.S. Customs and Border Protection reviews

      Glassdoor has 549 U.S. Customs and Border Protection reviews submitted anonymously by U.S. Customs and Border Protection employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Customs and Border Protection is right for you.