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U.S. Customs and Border Protection

Engaged Employer

U.S. Customs and Border Protection reviews

3.6

71% would recommend to a friend

(158 total reviews)

Rodney S. Scott

78% approve of CEO

68% positive business outlook

Reviews by job title

158 reviews

Reviews about "Compensation"

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1.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Federal employment benefits remain valuable but have evolved. While healthcare is good, premiums have increased. The TSP/401k and FERS pension particularly reward long-term (20+ year) employees. Additional perks include TSA PreCheck, MPC Passport app access, and various travel discounts. Overall, the comprehensive benefits package remains advantageous.

Cons

Top-heavy organization plagued by nepotism and favoritism, with advancement requiring either exceptional patience or political maneuvering. Despite 15 years of service, I witnessed no organizational maturation since DHS formation. The leadership structure is bloated with excessive Branch Chiefs and GS-14/15 executives who are frequently absent, yet demand constant appeasement from staff. Work-life balance exists solely due to union intervention, not organizational values—a situation that has deteriorated since Secretary Mayorkas's departure. Federal employees maintain a generally negative attitude toward contractors, though contractors typically receive better compensation for enduring this challenging environment.

5.0
Mar 4, 2025

IT

Recommend
CEO approval
Business Outlook

Pros

Salary is good for a government job

Cons

Shifts work is common. 24 hour rotations.

5.0
Jan 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Good Pay and flexible schedule

Cons

supervisors can make or break your day to day experience

Viewing 10 - 12 of 158 Reviews

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