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U.S. Financial Technology

Engaged Employer

U.S. Financial Technology reviews

4.0

77% would recommend to a friend

(119 total reviews)
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Tony Renzi

86% approve of CEO

77% positive business outlook

U.S. Financial Technology has an employee rating of 4.0 out of 5 stars, based on 119 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Financial Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

119 reviews
2.0
Apr 21, 2021

Where careers go to die

Recommend
CEO approval
Business Outlook

Pros

Generous compensation, generous 401K match, generous annual bonus, flexible remote work, and generous PTO.

Cons

If you are not a manager or above, any opinion or expertise you have will be flatly ignored. The only freedom you have here is to do exactly what you are told by management. Your skills and expertise that you were hired for matter nothing after you join the org. Cronyism is rampant. No one gets promoted here. They only hire managerial level positions and above from the outside. Too many managers and zero freedom to exercise your expertise. They love to lie and tell you how "our people are out best asset." If this were even remotely true, they would listen to the ideas of the people that do the work on how best to get something done rather than the falsely utopian views from managers and directors who routinely tell C-suite exactly what they want to hear. I've never worked at an organization before where so many people are so clueless about how things really work. Zero documentation on far too many systems and administrators have no clue how unhealthy their systems truly are. Management halfheartedly brings in initiatives to try to help, but they have no clue about what those initiatives really mean or are meant to do and they simply become another catchphrase they use to feel good and pretend they are doing something to make things better. Nearly everyone does the absolute minimum to get by and have zero interest in helping anyone else. I have never been so regularly and directly insulted by so many managers in my life. This place is truly the poster child for toxic work culture.

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U.S. Financial Technology Response
5y
Thank you for taking the time to write this review. Your experience at CSS is upsetting and disappointing, to say the least, as it does not reflect the company I want us to be. I assure you, I mean every word when I say our people are our greatest asset. It is unacceptable to me that you do not see that commitment demonstrated throughout our organization and that you don’t feel seen and heard. Change doesn’t happen overnight, but your feedback clarifies we must do more to empower our people and provide a workplace where everyone’s voice is heard and appreciated. While your review provides powerful input, I would like to hear more from you directly about your experience and your ideas for how we can do better. Please email me at your convenience and know that our conservation will be completely confidential. I’m working every day to improve how we operate and how we treat each other at CSS, but I need to hear from people like you to ensure we make the right changes and decisions. I look forward to your email. Tony Renzi, CEO, CSS
1.0
Mar 23, 2018

Business Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a small growing company with bunch of loosers

Cons

very slow, unprofessional, unethical, no value for candidate's time

1.0
Jul 29, 2019

Toxic

Recommend
CEO approval
Business Outlook

Pros

401 k is 1-2% better than most companies.

Cons

Lost big funding from Fannie/Freddie. Office is DISGUSTING. Toxic culture. Too many H1B staff. Must work nights and weekends with no pay or comp time. Managers dont treat employees with respect. Turnover is high. company is cheap. Senior management is clueless to how people are being treated.

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U.S. Financial Technology Response
6y
Thank you for taking the time to give us your feedback. We regret your experience at CSS fell short of your expectations. The work our company is doing is essential to the mortgage banking industry and we are working hard to create an environment that is positive, productive and collaborative. The regular engagement we have with our associates, as well as reviews like this, help us identify areas where we can improve. As a Fannie Mae and Freddie Mac joint venture, we are confident in our ability to retain our strong work force. We have built a collaborative culture that stresses diversity and inclusion, and we are excited for what the future holds. Thank you again for the feedback. Kathleen Haithcock Vice President, Human Resources
Viewing 10 - 12 of 119 Reviews

Glassdoor has 132 U.S. Financial Technology reviews submitted anonymously by U.S. Financial Technology employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Financial Technology is right for you.