Does U.S. Xpress pay their employees well?

According to anonymously submitted Glassdoor reviews, U.S. Xpress employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at U.S. Xpress. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at U.S. Xpress?

36% of U.S. Xpress employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated U.S. Xpress 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at U.S. Xpress?

Truck Driver (106) , Class A Truck Driver (65) , OTR Truck Driver (41) , Driver (36) , Dedicated Driver (28) , Fleet Manager (18) , Account Supervisor (17) , OTR Driver (15) , Account Manager (14) , CDL Driver (14) , Company Driver (14) , Customer Service Representative (13) , Transportation Manager (12) , Carrier Sales Representative (10) , Class A Cdl Truck Driver (10)

What are the pros of working at U.S. Xpress according to real employee reviews?

"I started on the dollar tree account out of Savannah Georgia; it was a lot of work hand unloading the trailer but good pay." ((in 88 reviews)); "the people are great and doing their best" ((in 45 reviews)); "Good benefits for mechanics and drivers" ((in 45 reviews)); "Team driving can make some good money with the right teammate" ((in 14 reviews)); "Good Work Environment" ((in 13 reviews))

What are the cons of working at U.S. Xpress according to real employee reviews?

"Poor management and if you try to quit they lie on you report." ((in 39 reviews)); "lack of communication poor equipment/repairs no miles/sit more then you drive at time" ((in 20 reviews)); "Long hours and on call 24/7." ((in 19 reviews)); "Layoff happens every 3 months." ((in 17 reviews)); "Fleet managers always changing,never can answer questions, repeated issue with loads canceling, forced team driving, 90% of the time did not get home on time." ((in 16 reviews))

What are employees saying about U.S. Xpress layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about U.S. Xpress layoffs and their outlook for job security at U.S. Xpress in 2026.

What are the top reviewed U.S. Xpress locations?

Chattanooga , Tunnel Hill , Dallas , Jacksonville , Chicago , Shippensburg , Springfield , Irving , Houston , Atlanta , Gordonsville , Markham , New Caney , Auburn , Phoenix , Indianapolis , Ellenwood , Marion , Jonesville , Joliet , Scottsdale , Newton , Duncan , Savannah , Tempe , Henderson , Gas City , Tipp City , Zanesville , Robert

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U.S. Xpress

Acquired by Knight-Swift

U.S. Xpress reviews

2.9

36% would recommend to a friend

(1,067 total reviews)

Tim Harrington

45% approve of CEO

37% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.0

Work/Life balance

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

2.7

Compensation and benefits

U.S. Xpress has an employee rating of 2.9 out of 5 stars, based on 1,067 company reviews on Glassdoor which indicates that most employees have an average working experience there. The U.S. Xpress employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Apr 16, 2018

Company driver

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good company for breaking into the industry for new drivers

Cons

After a year of full time employment and no incidents , goid driving record/history, I got stuck with "quite while under dispatch" on my record(it's still there2018) even though they force dispatch!!! Do not recommend!!!

2.0

Nov 21, 2017

Dispatch very pushy and disrespectful

Driver

Recommend

CEO approval

Business Outlook

Pros

Good money on the dedicated in savannah ga..good trucks (current and seasoned dollar tree dedicated driver)

Cons

Forced dispatch..i got years of experience and they treat us all like rooks...and u make good money but u will never see ur family again and u hardly ever get a load to your home town ...and the stores delay us all the time they dont care.No detention no raise or bonuses ..etc etc not enough space to rant

1.0

Aug 8, 2017

The fish rots from the head down...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The paychecks don not bounce.

Cons

No or infrequent raises. No bonuses. The family insurance is very expensive. The 401(k) match is a joke. Only 6 paid holidays. Low vacation time. The negative reviews here appear to have one thing in common, and that is management issues. The problems at this company start at the top and roll right down to the bottom, sucking the moral out of everyone along the way. The constant preaching about how important the drivers are is a joke. Their pay is horrible and they struggle to get miles. Work here as a last resort. For the office, I wouldn't plan a career here as there is limited room for advancement (unless you know someone) as well as the hire and layoff cycles. For drivers, get some miles under your belt then look for a company that will pay you what you're worth.

Viewing 31 - 33 of 1,067 Reviews

Jobs at U.S. Xpress

Weekend Load Planning

Logistics Accounts Manager

Customer Service Representative/Dispatcher

Logistics Accounts Manager

Trailer Mechanic- Entry Level