Does U.S. Xpress pay their employees well?

According to anonymously submitted Glassdoor reviews, U.S. Xpress employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at U.S. Xpress. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at U.S. Xpress?

36% of U.S. Xpress employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated U.S. Xpress 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at U.S. Xpress?

Truck Driver (106) , Class A Truck Driver (65) , OTR Truck Driver (41) , Driver (36) , Dedicated Driver (28) , Fleet Manager (18) , Account Supervisor (17) , OTR Driver (15) , Account Manager (14) , CDL Driver (14) , Company Driver (14) , Customer Service Representative (13) , Transportation Manager (12) , Carrier Sales Representative (10) , Class A Cdl Truck Driver (10)

What are the pros of working at U.S. Xpress according to real employee reviews?

"I started on the dollar tree account out of Savannah Georgia; it was a lot of work hand unloading the trailer but good pay." ((in 94 reviews)); "Good benefits for mechanics and drivers" ((in 48 reviews)); "the people are great and doing their best" ((in 46 reviews)); "Team driving can make some good money with the right teammate" ((in 15 reviews)); "Decent work environment." ((in 13 reviews))

What are the cons of working at U.S. Xpress according to real employee reviews?

"Poor management and if you try to quit they lie on you report." ((in 36 reviews)); "lack of communication poor equipment/repairs no miles/sit more then you drive at time" ((in 20 reviews)); "Long hours and on call 24/7." ((in 19 reviews)); "4 rounds of layoffs in 2022" ((in 17 reviews)); "Fleet managers always changing,never can answer questions, repeated issue with loads canceling, forced team driving, 90% of the time did not get home on time." ((in 16 reviews))

What are employees saying about U.S. Xpress layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about U.S. Xpress layoffs and their outlook for job security at U.S. Xpress in 2026.

What are the top reviewed U.S. Xpress locations?

Chattanooga , Tunnel Hill , Dallas , Jacksonville , Chicago , Shippensburg , Springfield , Irving , Houston , Atlanta , Gordonsville , Markham , New Caney , Auburn , Phoenix , Indianapolis , Ellenwood , Marion , Jonesville , Joliet , Scottsdale , Newton , Duncan , Savannah , Tempe , Henderson , Gas City , Tipp City , Zanesville , Robert

U.S. Xpress reviews

2.9

36% would recommend to a friend

(1,067 total reviews)

Tim Harrington

45% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,067 reviews)

Ratings by demographic groups

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U.S. Xpress has an employee rating of 2.9 out of 5 stars, based on 1,067 company reviews on Glassdoor which indicates that most employees have an average working experience there. The U.S. Xpress employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews

1.0

Aug 9, 2014

Don't waste your time!!! You will never get rewarded for your hard work!!!!

Otr truck driver

Recommend

CEO approval

Business Outlook

Pros

No reasons to work there!!!!! Absolutely the worst company to work for as a OTR driver!!!!!

Cons

Was working there for half a year as a new driver just out of driving school. Was over the road. Got paid broke down 0.32 cents a mile for all the loads under 500 miles. Any other load over 500 miles got 0.17 cents a mile!!!! What a joke!!! Didn't know any better so kept on going. Was in and out of Texas up to 3 times a week and only got paid 0.17 cents a mile....that was $400 a week!!!!! Hated it!!!! God awful fleet managers! Company don't give a fan about drivers! Horrible!!! Do not work for this company!!!! It is owned by former truck driver....and that's what is sad about it....cuz you would think you would be cared for...but you ain't!!!! Never!!! Now I'm working for Transport America. The best job ever!!!! Love love love!!!! Paychecks are anywhere from $800- $1300 a week!!!!! Not no broke down $400!!! If you are looking for a job....this company really cares about its drivers ....pays good and great benefits!!!!!

5.0

Jan 9, 2014

If you like to work and are safe, this is the company for you!

Truck driver

Recommend

CEO approval

Business Outlook

Pros

Been here 3 years and hope to retire from here. I work hard and get plenty of miles and like my Fleet Manager. This company DOES care and really listens to it's drivers to help them improve.

Cons

Getting used to being out on the road was hard at first, but now I get to see everything.

1.0

Sep 4, 2013

Get it right guys!!!!

Otr driver

Recommend

CEO approval

Business Outlook

Pros

Did not get a chance to see any!

Cons

Bad computer system for background checking did not work had to supply letters to us express from 2 states cause there system did not work clearing me for job. Was told that they carried a pet policy, and told to bring clothes for over the road and animal and would be teamed up with a driver that was OK with pets. Upon getting the job situation was reversed after a week long headache of an orientation and slow mismanaged communication with orientation staff. I received the job only to find out they lied to me and wasted 4 weeks of my time with my animal and included hat she needed to be dewclawed ect. After then finding out i was lied to and had to drive home and that i just wasted my time, driver cordinator called me and i turned down there job after a horrible exp with the orientation and the recruiting staff seemingly saying what ever it takes to get a bonus i do not recommend this company to any first time drivers or experienced drivers everyone in class was highly irritated by the whole ordeal

Viewing 46 - 48 of 1,067 Reviews

Jobs at U.S. Xpress

Counsel, Labor & Employment

Logistics Accounts Manager

Weekend Load Planning

U.S. Xpress

U.S. Xpress reviews

Company ratings over time

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Reviews by job title

Don't waste your time!!! You will never get rewarded for your hard work!!!!

If you like to work and are safe, this is the company for you!

Get it right guys!!!!

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