UPS reviews

3.4

54% would recommend to a friend

(36,817 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,817 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Jun 11, 2012

Stable job

Recommend
CEO approval
Business Outlook

Pros

If you work hard and are a good employee you will keep a job. The company provides benefits at reduced cost to part time supervisors. Pay rate is decent for part time management positions so long as you do not have a college degree. Work day is fairly predictable although there can be drastic swings in responsibility at any given moment. Lots of eyes on your work at all times for better or worse. Safety is important to the company. Some of my frustrations may be local as other centers might be better managed from the top down or situations might be different.

Cons

Seemingly not much upward potential within the company at this time. The pay rate it mediocre if not sub par if you have a college degree and work in part time management. Dealing with union workers and stewards is a huge PITA at crucial times. The union is more interested in keeping and adding jobs than maintaining an exceptional workforce. Full time management leaves part time management to run operations while they handle drivers for the most part. Prepare to be inundated with paperwork and reports. Company is all about the bottom line for sure, yet they pay out the nose for labor in some circumstances.

4.0
Jun 10, 2012

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good job to work at

Cons

People mangerment things you have to do

3.0
Jun 10, 2012

Strong company performance and brand, department satisfaction varies greatly

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company is very stable even in a down economy; great brand reputation; strong committment to the community

Cons

Some departments have a high degree of transition and turn-over; company culture deeply-rooted and often difficult for outside hires to assimilate

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Glassdoor has 41,026 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.