UPS reviews

3.4

55% would recommend to a friend

(36,851 total reviews)
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Carol B. Tomé

35% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,851 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
5.0
Feb 5, 2019
Recommend
CEO approval
Business Outlook

Pros

-Incredible pay for what it is, with overtime at $18.75 (and since it was the Christmas season I worked overtime around 2-4 hours a day) -flexibility in choosing who you work with (I had a few different drivers and while I stuck with a main one, the opportunity is there) -for those in need of money and a thing to do, this will give you that thing to do--as a college student with the whole month of December free, I latched onto this and got a great deal of money from it. They will have you working practically every day if you desire.

Cons

-On the other hand, they will have you work practically every weekday. If you're looking for something more part-time, I would not go with this. The latest I worked was 8pm (after starting around 10am) -For those in densely populated areas I'm sure the level of package delivery is even worse than what I had to deal with (live in a town of ~48K). In the week leading up to Christmas the packages were overflowing into the drivers area, and we had to deal with those and the ones right inside before we could even begin to move around in the back and organize packages. I imagine it's even worse in more highly populated areas

5.0
Jan 31, 2019
Recommend
CEO approval
Business Outlook

Pros

Great pay, great training, great benefits, and a great culture . . . drivers I worked with really are a band of brothers (and sisters)

Cons

Work ain’t easy and hours are long, especially at Christmas. Do not expect to see family much M-F

5.0
Jan 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Pretty fun job to have for a month or two. You get to be outside and stay active, and every driver I worked with was super chill and down to earth. Plus, just about every person you interact with is happy to see you. Was paid well and (for the most part) given plenty of hours. I voluntarily worked some Saturday shifts but I don't think we as helpers had any mandatory ones. None of the rumors I had heard about (such as paying a ridiculous amount in union fees) were true at the Asheville, NC location. The dress code requirements were simple and didn't require any extra purchases on my part. If you're an active, athletic person you'll find that it's not as physically draining or as hard on your body as you'd expect. If you're not in great shape, this job might help you fix that. No micromanaging and nobody breathing down your neck. You very rarely interact with anybody at UPS aside from the drivers.

Cons

Not enough trucks for peak season. Felt like we were understaffed or the facility was too small. A few of the routes I had to work with needed to use Budget trucks which is a huge hassle (at least it gets you more hours). Expect an atmosphere full of frustration during peak season. Not much of a con in my opinion, but some people might think it is: sometimes you don't know your schedule until the day of. However, that was made well-known to me before accepting the job, and in my case turned out to be more of the exception than the rule. The appearance guidelines (clean-shaven, no visible tattoos, etc.) are a bit silly but not a big deal for a temporary job.

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