UPS reviews

3.4

55% would recommend to a friend

(36,852 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Jul 13, 2018

A solid job

Recommend
CEO approval
Business Outlook

Pros

Established account base. Opportunities for advancement. Flexible workday schedule

Cons

Stubborn management. Bureaucratic levels of management that prevents things from getting done quickly. Various departments are often not on the same page

1.0
Jul 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits and paid time off/sick leave

Cons

-Tell part-time supervisors they cannot touch packages as they are not in union, then turn around and make them work to save the company money on paying hourly employees. -Does not hold hourlys accountable for calling out constantly, then make those who are there do double the work to meet quota. -Highly unstrucutred, unorganized, and most higher level managment is untrained and holds only a high school diploma. Not professional at all, a lot of degoratory name-calling permitted and cursing/disrespect in general. -Managers who have commited fraud but are favored get to stay with company. Will move you on nightshift as punishment if they dont like what you are doing. -Hide and cover-up injuries, go as far as asking employee to lie and still work through injury so the company does not get fined and managers wont get in trouble. -No work life balance, dont know what time shift starts until week of, then no telling when they will call downtime. I can see how some people have to make due with this company because it is their only option, however if you already have your degree's, the amount they pay for school is not worth it, and stay away from operations in general.

Viewing 526 - 528 of 36,852 Reviews

Glassdoor has 41,069 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.