UPS reviews

3.4

55% would recommend to a friend

(36,852 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Jun 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Good benefits and great hours

Cons

Only 1 single 10 minute break regardless of how many hours you work in a day. Sounds pretty shady, right? Yeah. It is. Everything is your fault. Don't meet production on your shift even though you did exactly what you were told. Your job basically consists of asking hourly, union, employees to work faster, which they are under no obligation to do. When they don't work faster you are told that you don't know how to do your job. Sometimes you are asked to "demonstrate" to employees who have been there 10+ years. Union rules state that as management you are not to do any work, so you are supposed to tell someone to step aside so they can watch you as you demonstrate, which they often will not let you do. So, you are *wink wink* asked to demonstrate, which means you need to work, but you weren't exactly told to work, but you know that that's what your boss wants you to do. Then when you get filed on for working management does not have your back, and instead will suspend you. No training either. You aren't told how to manage people. You are taught how to fill out paperwork, and that's basically it. Management barely knows how to manage the other part-time managers. There is so much micro-management going on here it will make your head spin. Ever had 4 different people telling you 4 different, contradicting, things to be doing at once? That's just another day here. As management, you aren't even allowed to make any management decisions. You are there to be told that you are not doing your job. You will have a radio strapped to you so that these lovely reminders of how terrible you're doing can be shouted into your ear by every upper-management person under the sun. Employees will not listen to you, because why would they? There are no repercussions for their actions. They walk out when they want, or don't do as you ask them? Your fault.

3.0
Jun 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Personal flexibity, great benefits, great brand recognition, and a lot of very smart and talented people working there.

Cons

Internal negotiations are way more difficult than external. Very little room for creativity and company is not adaptive to new ideas.

1.0
Jun 8, 2018
Recommend
CEO approval
Business Outlook

Pros

The only pros I can actually think of are the people you work with and it’s a good resume builder.

Cons

Everything is a gimmick here. First of all when they hire you, they make it seem like the greatest experience ever. Wrong. They’ll tell you that you can make $50,000 including commission per year which is the biggest lie I heard. 9/10 you will absolutely not make that much because they make it so hard to actually get commission. They have some dumb way they determine commission and I promise you’ll never understand it. I’m pretty sure it’s like that for a reason. The people making $50,000 have amazing patches that have organic growth. They’ll also tell you they do tuition reimbursement but this is bogus. If you actually have an undergrad degree, you’re out of luck because they don’t reimburse tuition for higher degrees unless you get promoted. Which leads me to the next lie, they tell you that the opportunities are endless for promotions. Not true at all. They have a million stipulations about when and how you’ll get promoted. There are people who have been stuck for years because of this. Don’t work here. Trust me. It’s basically a slave shop.

Viewing 529 - 531 of 36,852 Reviews

Glassdoor has 41,069 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.