UPS reviews

3.4

55% would recommend to a friend

(36,852 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Apr 20, 2018
Recommend
CEO approval
Business Outlook

Pros

better pay than bottom of the barrel. Better pay than any other shipping company actually.

Cons

If you go into management you get screwed over left and right and down the middle and crossways. People get hired off the street, unprofessional people to fill bad dead-end truck loading jobs. These are the same people who wind up becoming your manager and division manager. These people, bless their hearts, are given impossible tasks to complete while critical staff and tools are witheld from their use. It is from this point that these people DO NOT CARE about any part time package center supervisor in the driver centers. They themselves are abused and do not care about your welfare because they have nothing left for themselves. If you don't hold your manager accountable you will get 1/2% raise. If you don't talk to your manager about what HE THINKS how you are doing on your job you will get screwed for an entire year with a 1% raise which is very bad in an economy where all the prices you pay for things for yourself goes up at about 3% per year. TIP: IF YOUR MANAGER RATES YOU AS "NEEDS IMPROVMENT" HR AUTOMATICALLY ASSIGNS YOU 1% RAISE FOR THE YEAR. now since you work as a team sometimes someone else screws up and the blame gets assigned to you. You have to catch that stuff immediately and go over it with your manager. Do not go over it with your full-time supervisor, they don't care or won't communicate it usually to the manager. Something to think about: UPS cannot compete with companies like amazon or cheaper shippers. They all just pay a lot less to their employees. They don't offer benefits, paid vacation, 401k matching, etc.The result is UPS is always trying to squeeze out the workers and go full automation in the hubs to cut costs and compete. Automation is currently ramping up and workers getting layed off by the droves.

3.0
Apr 19, 2018

UPS Driver, peak holiday season

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits if you make it into the union, If you have a college degree, you will be approached about joining management...i was on day one. I enjoyed the job, but the hours are too long.

Cons

The hours, especially in peak season, are 10-12 hours/6 days a week. Management hazes new drivers like they are in boot camp. In order to make the union, you are required to work 40 days in a 70 day period. After peak ended, I showed up, clean shaven, with my uniform pressed, at the crack of dawn and stood around with the other new drivers until 11:30AM. At that point we were told there was no work today. They sent me home about 3 or 4 days week without any pay for being there for 4+ hours. Very few of the new drivers will make it into the union. One of the guys in my center was there on and off for over 2 years. They tried to lure me to management, which pays much better right away. From what I saw and heard from most of the union drivers...once you make that move, the company "owns" you and abuses you. The managers were usually there before us and went home later...including holidays. Without union protection, UPS will do everything in its power to squeeze every last drop of life from it's employees...as long as it improves its numbers.

4.0
Apr 16, 2018

Overall positiv

Recommend
CEO approval
Business Outlook

Pros

Good benefits, good compensation, long term company with secure future. Variety of jobs available so you can change easily when desired. Global company with many locations with opportunities to relocate.

Cons

Limited flexibility, long hours, limited work from home, limited promotional opportunities, pay raises based on formula not merit-based. Large employee base leaves individual employee lost in the numbers

Viewing 550 - 552 of 36,852 Reviews

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