UPS reviews

3.4

55% would recommend to a friend

(36,854 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,854 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Mar 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance, lots of time off earned, relatively easy job, 8-5 M-F and never overtime, paid vacation, pays weekly

Cons

Lots, if you get a bad sales territory you won’t get promoted, they have preferential treatment, it’s luck of the draw what team you end up on, they promote within but it’s based on numbers(which you’re selling a service, not a tangible product, you can’t force people to ship more), all territories have the same goals but aren’t the same(imagine Florida has lots of exports and Amish country has the same expectations). If you get put in a promotion patch you’ll get out, if not you’ll spend years here. They don’t promote on experience but on numbers(which aren’t controllable). Then if put on an action plan you can’t apply for promotions for 6 months. Also, plan to relocate to get a promotion. Basically look for another job unless you really love UPS. Oh the moral sucks.

3.0
Mar 3, 2018

Many sacrifices

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good insurance, good pay, good pension (for now), vacations, 401k. For not requiring a degree, this is a really good job.

Cons

Long hours, never see your family, forget about watching your children in sports, dinner is always late, no set hours, No a/c in trucks, heat exhaustion, takes toll on your body.

Viewing 553 - 555 of 36,854 Reviews

Glassdoor has 41,071 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.