UPS reviews

3.4

55% would recommend to a friend

(36,782 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Jun 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Base salary is decent. Decent benefits. Well known company. Very stable. Recognizes diversity. Base salary is decent. Base salary is decent.

Cons

Horrible work life balance. Red tape. Reducing costs take precedent over honoring commitments to your customers. Engineering minded company that is clueless about sales. Other departments run their own agenda and do not work together collaboratively. Sales is left to pick up slack of other

4.0
Jun 3, 2017

Great place to start!

Recommend
CEO approval
Business Outlook

Pros

- Gain some very useful management skills, such as communication and time management. - You get out what you put in, it is your leadership that will lead to success or lack thereof. - Room for growth, although it is a competitive talent pool. - Safety culture is stressed. - Amazing benefits, including tuition reimbursement and tuition discounts for certain colleges.

Cons

- You might end up putting in 75% of the total work and get little to no recognition. - If one part of the warehouse suffers, the rest can crash and burn if there is no team work between areas. - Management can and will ask you to do things you don't want to do, such as work off the clock. - Safety is stressed, but then when something "goes wrong" or it is really busy, safety is probably the last thing management cares about. - You will work with Type A personalities: lots of swearing and a lack of respect.

3.0
May 6, 2017
Recommend
CEO approval
Business Outlook

Pros

- Great job to work through school with. - The tuition assistance program will reimburse you for up to $5,250 a year. - The company provides all sorts of free food during peak season and as a reward for meeting production goals. - Getting done by 9am is helpful so you could pick up a second job or go to school. - You will never have to work on weekends, even during peak(at least for the shift I work). - They hire from within so there is good opportunity for advancement if you want to go that path.

Cons

- Unbelievably high expectations. They will squeeze every ounce of productivity and efficiency out of you. During heavy weeks I would go hours at a time without enough time to take a sip of water no joke. - Waking up around 3am five days a week will wear on you especially if you have a lot going on outside of work. - Hours are brutal around Christmas. I worked as a driver helper during peak in addition to my preload sort shift and I was working 60 hours some weeks doing hard physical labor. - Extremely high stress environment. If you are physically or mentally weak this job will break you. A lot of new hires have quit after only a couple of days.

Viewing 70 - 72 of 36,782 Reviews

Glassdoor has 40,986 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.