USAA reviews

3.3

46% would recommend to a friend

(7,681 total reviews)
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Juan C. Andrade

41% approve of CEO

42% positive business outlook

USAA has an employee rating of 3.3 out of 5 stars, based on 7,681 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

8K reviews
5.0
May 21, 2025

Great place

Recommend
CEO approval
Business Outlook

Pros

Work life balance is great

Cons

Poor operational decisions at a company level

5.0
May 21, 2025
Recommend
CEO approval
Business Outlook

Pros

In general, USAA strives to be a great employer and allows employees to have good work life balance. They also continuously evaluate employee pay to ensure salary stays competitive.

Cons

USAA does not spend much on technology so a a lot of the systems and computers provided are slow and outdated.

Viewing 424 - 426 of 7,681 Reviews

Glassdoor has 8,371 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.