USAA reviews

3.2

46% would recommend to a friend

(7,693 total reviews)
avatar

Juan C. Andrade

41% approve of CEO

42% positive business outlook

USAA has an employee rating of 3.2 out of 5 stars, based on 7,693 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

8K reviews
1.0
Feb 5, 2025

Abysmal

Recommend
CEO approval
Business Outlook

Pros

*My direct team is incredible and I’m blessed to work with them each day

Cons

*Benefits, employee experience, and total cash compensation have all decreased significantly over the years *EC leadership decisions are clueless at best and nefarious at worst

3.0
Feb 4, 2025
Recommend
CEO approval
Business Outlook

Pros

People are pretty friendly in other departments

Cons

Company is going through a hard time right now. Laying a lot of people off. Dont feel secure.

Viewing 604 - 606 of 7,693 Reviews

Glassdoor has 8,384 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.