USAA reviews

3.3

46% would recommend to a friend

(7,694 total reviews)
avatar

Juan C. Andrade

40% approve of CEO

42% positive business outlook

USAA has an employee rating of 3.3 out of 5 stars, based on 7,694 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

8K reviews
5.0
Jan 25, 2025
Recommend
CEO approval
Business Outlook

Pros

USAA has a good work life balance, its not a full throttle pace and relationships are important at the company.

Cons

Potential con is it could be run a bit better. Seems like our history of innovation has died off. Need to get it back!

1.0
Jan 23, 2025

Terminated after 9 years

Recommend
CEO approval
Business Outlook

Pros

The benefits and compensation are stellar.

Cons

Micromanagement, ineffective coaching, and lack of clear communication from leaders.

Viewing 619 - 621 of 7,694 Reviews

Glassdoor has 8,385 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.