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      USAA

      Engaged Employer

      USAA reviews

      3.2

      46% would recommend to a friend

      (7,685 total reviews)
      avatar

      Juan C. Andrade

      41% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      USAA has an employee rating of 3.2 out of 5 stars, based on 7,685 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      8K reviews
      3.0
      Sep 18, 2013

      If you accept the company culture and adhere to their demands, it can be a good place to work.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked at the San Antonio office and the amenities offered there are amazing: company-matched IRA contributions, two annual bonuses, a nice amount of paid time off, and more.

      Cons

      The company culture is forced upon you and can be suffocating at times. In the entry-level position I worked they also fostered a fear that your position is not secure. Instead of a focus on improvement, the attitude becomes one of fear compared to the possible intended goal of growth within your role at the company.

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      ReviewsUSAA reviews

      Glassdoor has 8,376 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.