USAA reviews

3.3

46% would recommend to a friend

(7,681 total reviews)
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Juan C. Andrade

41% approve of CEO

42% positive business outlook

USAA has an employee rating of 3.3 out of 5 stars, based on 7,681 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

8K reviews
4.0
Feb 16, 2013

Great company

Recommend
CEO approval
Business Outlook

Pros

The pay is good and the training is phenomenal. The facility is one of the largest that I've ever seen. Great gyms.

Cons

The culture is very military centric but without rank structure. There was very little time for relaxation in between phone calls because everything was micromanaged down to the second. Security guards could be more friendlier

4.0
Feb 6, 2013
Recommend
CEO approval
Business Outlook

Pros

Year end bonuses Family style environment depending on where you work Benefits

Cons

Scheduling in certain departments could use some help Management helping you graduate from being on the phones could use some work

5.0
Jan 14, 2013
Recommend
CEO approval
Business Outlook

Pros

The job offers Great benefits, good pay, and if you actually want to work provides great job security.

Cons

The office chairs are uncomfortable but our property is being renovated with employee input.

Viewing 7369 - 7371 of 7,681 Reviews

Glassdoor has 8,371 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.