USAA reviews

3.3

46% would recommend to a friend

(7,680 total reviews)
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Juan C. Andrade

41% approve of CEO

42% positive business outlook

USAA has an employee rating of 3.3 out of 5 stars, based on 7,680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

8K reviews
3.0
Nov 30, 2011

A company growing up

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits and pay are great and the best lever used to keep employees on board. The mission of serving the military is intoxicating!

Cons

The company operates in a vacuum and has no transparency! It is one of the few companies trying to look forward without letting go of antiquated practices like having a separate place for Executuves to eat. This creates a culture and class war that perpetuates a lack of transparency.

5.0
Nov 17, 2011

A great company to work for.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good benefits and job stability

Cons

can get stuck in a role for a while. hard to move into other departments.

4.0
Oct 8, 2011
Recommend
CEO approval
Business Outlook

Pros

mission minded company salary based comp. model holistic financial planning customer focus always

Cons

the compensation model doesn't reflect retention of assets unrealistic bonus opportunities

Viewing 7390 - 7392 of 7,680 Reviews

Glassdoor has 8,370 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.