USAA reviews

3.3

47% would recommend to a friend

(7,679 total reviews)
avatar

Juan C. Andrade

43% approve of CEO

43% positive business outlook

USAA has an employee rating of 3.3 out of 5 stars, based on 7,679 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

8K reviews
5.0
Mar 9, 2017

SDI I, Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work culture, Benefits(Annual bonus/Holiday bonus/available PTOs/insurance & all), Great work/life balance, Laid back environment(not for MSRs tho)

Cons

outdated technology which is understandable bcoz their highest priority is the "safety of their members & customers", you have go through a lot of teams(testing & potential risks) & approval from managements for a major upgrade. Career growth probably questionable!

4.0
Mar 9, 2017

USAA

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits - workout facilities, Starbucks, cafeterias, medical, dental, 401K matches to 8%!

Cons

Still very male dominated environment although it is improving. Slow to change in some areas. Preference to former military making it more difficult for those who did not serve to move up the ranks.

4.0
Jun 15, 2015

review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great benefits, great culture. People are nice.

Cons

Some people have no idea what they are doing and you may have to pick up their slack but what company doesn't have that

Viewing 7444 - 7446 of 7,679 Reviews

Glassdoor has 8,369 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.