Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      USAA

      Engaged Employer

      USAA reviews

      3.3

      47% would recommend to a friend

      (7,677 total reviews)
      avatar

      Juan C. Andrade

      43% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      USAA has an employee rating of 3.3 out of 5 stars, based on 7,677 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      8K reviews
      5.0
      Aug 8, 2012

      The best company I have ever worked for.

      Bank servicing specialist ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company is amazing. They properly train their employees from start to finish. You will know all about the company and have so much respect for the members you serve. It almost felt I was working for another branch of the military, the orientation and 3 months of training that followed prepares you for your job. You will always have refreshers courses to keep you up to date on your knowledge of the job. The benefits package is awesome as well, especially the college tuition assistance.

      Cons

      I have nothing bad to say about this company.

      5.0
      May 3, 2012

      Great culture.

      Credit manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everything is located right there, I never have to leave.

      Cons

      Rigid dress code. Strict on time cards.

      5.0
      May 3, 2012

      Great company, laser focused on member experience and satisfaction

      Software developer & integrator iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits (medical, retirement, paid time off, etc.), decent pay, positive and enthusiastic employee workforce who believe in the core mission of the company, laser focused on member experience and satisfaction, a leader in technology

      Cons

      Pay is not quite as competitive as some big-name companies, hardly any choice in workplace location, a small amount of bureaucracy (though seems much better than other large companies)

      Viewing 7543 - 7545 of 7,677 Reviews
      Related searches: USAA jobs | USAA salaries | USAA benefits | USAA interviews | USAA conversations
      ReviewsUSAA reviews

      Glassdoor has 8,367 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.