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      USAA

      Engaged Employer

      USAA reviews

      3.3

      47% would recommend to a friend

      (7,677 total reviews)
      avatar

      Juan C. Andrade

      43% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      USAA has an employee rating of 3.3 out of 5 stars, based on 7,677 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      8K reviews
      4.0
      Jun 15, 2010

      Series 7/66 Licensed Financial Advisor

      Investment services representative iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get a lot of practice helping members with their financial goals. The phones are always busy, with someone needing help.

      Cons

      Good corporate reimbursement for college and advance degree programs. I finished my MBA from a top 25 program, and USAA helped with around 40% of the costs. The drawback is there aren't many positions in the Phoenix area for career advancement for an MBA caliber person. You could relocate to San Antonio, but as a homeowner, $80,000 upside down, that's not likely to happen.

      4.0
      Dec 11, 2009

      Room for advancement if you're in the right place

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is usually a performance bonus every year. Paid training and paid license fees. Generally hire great employees. Opportunity to give feedback.

      Cons

      Too much micro-management. A lot of attention when you’re not on track, not so much when you are. If you are in one of the smaller offices not much room for advancment.

      1.0
      Aug 11, 2009

      Not the place to be...

      New member solutions
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only pro is providing/helping those who serve our country!

      Cons

      Pushing services down their throat because they dont know what they need like we knew what they need despite the economy, circumstances, etc. Extreme micro-management. Changes were always being made "to make processess easier" when in fact they just made things more complicated than what they actually were. NMS is the dumping ground for everything..dictators/directors took on challenges to make their mark, and provided little training for the work that was expected. This is/was not a job for life!

      Viewing 7576 - 7578 of 7,677 Reviews
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      Glassdoor has 8,367 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.