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      USAA

      Engaged Employer

      USAA reviews

      3.3

      47% would recommend to a friend

      (7,677 total reviews)
      avatar

      Juan C. Andrade

      43% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      USAA has an employee rating of 3.3 out of 5 stars, based on 7,677 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      8K reviews
      5.0
      Jan 1, 2023

      Good Place with good benefits

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      good salary good benefits: health insurance, 401 up to 8% salary matching, off time

      Cons

      hire freeze in some needed areas

      3.0
      Aug 26, 2022

      Good Benefits, Stressful Environment

      Bodily injury adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are fantastic. Most of the time, your managers are willing to help you grow and progress. PTO is relatively easy to take if you plan ahead, and you can purchase additional PTO.

      Cons

      You are constantly constantly micromanaged. Something as simple as using the restroom will invoke anxiety if it is not on a scheduled break. If you block your phone to review a complicated issue, you will be pinged by management immediately to get back on the phone as it is a call center. You have to get used to the idea of providing poor/non proactive communication as a result. You do not have the authority to efficiently manage your files. They announced a “permanent” work from home policy, then they took it back and tried to force people back to the office!

      5.0
      May 16, 2022

      executive administrator

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Honor, respect, integrity, and honesty

      Cons

      inconsistency, change with no notice, not transparent

      Viewing 7606 - 7608 of 7,677 Reviews
      Related searches: USAA jobs | USAA salaries | USAA benefits | USAA interviews | USAA conversations
      ReviewsUSAA reviews

      Glassdoor has 8,367 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.