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      USAA

      Engaged Employer

      USAA reviews

      3.3

      47% would recommend to a friend

      (7,663 total reviews)
      avatar

      Juan C. Andrade

      44% approve of CEO

      43% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.0

      Career opportunities

      2.6

      Senior management

      USAA has an employee rating of 3.3 out of 5 stars, based on 7,663 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      3.0
      Feb 25, 2026

      Company going downhill for last few years, loosing the culture that USAA used to be so proud of

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Healthcare - 401k match - Bonus is meh now compared to 90% of the industry - Culture that used to be a selling point is almost non existence

      Cons

      I’ve been with the company for 10years now, started seeing comany going downhill for last few years. We are loosing the culture that USAA was proud of. Getting managers who has no idea how to manage a team or people but somehow got promoted to manager & working under them is a nightmare! We need to manage ourselves, work extra long hours & still get the blames if something isn’t right that’s not in our hand! Since last summer releasing code is a pain, you need 3 separate person for 1 release, so long nights 1 to 2 days a week for engineers or DPOs

      Viewing 103 - 105 of 7,663 Reviews
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      Glassdoor has 8,353 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.