USAA reviews

3.3

46% would recommend to a friend

(2,445 total reviews)
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Juan C. Andrade

41% approve of CEO

43% positive business outlook

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2K reviews

Reviews about "Compensation"

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5.0
May 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay was decent. My coworkers and direct managers were great.

Cons

Joined pre-covid. We worked on site. All meetings were in zoom because size of company and even just the size of the HQ. We were literally running out of office space and about to start desk swaps and remote work. Then COVID hit. CEO and board were suddenly all pro remote work (of course - have to keep the business running!). Everyone busted their behind and productivity even went up during this time. COVID ends. Suddenly they are implementing an RTO 4x days a week policy if you live within a 60 mile radius of an office building bc "culture". This was clearly bull and they just wanted people to quit to avoid paying severance to all the people they overhired and signed a contract with to pay severance. My opinion, not fact - but hard to dispute. Their core values are supposedly "Honor/Integrity" etc. Top management clearly has none and a bunch of slimy pretenders. They just secretly moved HQ out of San Antonio as well for what I assume are tax purposes. Company definitely won't be around for another 100 years. Steer clear if you have other options.

5.0
May 21, 2025
Recommend
CEO approval
Business Outlook

Pros

In general, USAA strives to be a great employer and allows employees to have good work life balance. They also continuously evaluate employee pay to ensure salary stays competitive.

Cons

USAA does not spend much on technology so a a lot of the systems and computers provided are slow and outdated.

Viewing 133 - 135 of 2,445 Reviews

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