What are the top reviewed jobs at USAA?

Claims Adjuster (294) , Insurance Agent (201) , Software Engineer (174) , Director (121) , Customer Service Representative (108) , Auto Claims Adjuster (107) , Insurance Professional (100) , Financial Advisor (92) , Member Service Representative (92) , Auto Adjuster III (82) , Senior Software Engineer (81) , Manager (75) , Financial Foundations Specialist (70) , Insurance Sales Agent (62) , Property Adjuster (58)

What are the pros of working at USAA according to real employee reviews?

"GREAT benefits health /401k match 8%/ tuition reimbursement / bonus for holidays and end of the year performance" ((in 1689 reviews)); "The pay is good for San Antonio and the cost of living in San Antonio is tremendous." ((in 510 reviews)); "It values support of the military and allows for a great work life balance." ((in 337 reviews)); "Bonuses are a great plus" ((in 285 reviews)); "Great Benefits, great for furthering your education" ((in 132 reviews))

What are the cons of working at USAA according to real employee reviews?

"There was poor management and it made for a hostile environment for some of us." ((in 305 reviews)); "Good managers are hard to come by" ((in 239 reviews)); "Senior leadership (executive management group) are all AFRAID of the CEO and do not lead." ((in 172 reviews)); "Upper management could care less about front" ((in 76 reviews)); "Lots of layoffs recently yikes" ((in 69 reviews))

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USAA Risk Analyst reviews

3.7

19% would recommend to a friend

(26 total reviews)

Juan C. Andrade

Not enough data to show CEO approval

3% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.8

Career opportunities

3.6

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.2

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Risk Analyst employees have rated USAA with 3.7 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most Risk Analyst professionals have a good working experience there. USAA is rated in line with the average (within 1 standard deviation) by Risk Analyst professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

26 reviews

4.0

Jun 15, 2021

Pretty good experience overall

Risk analyst

Recommend

CEO approval

Business Outlook

Pros

- Good work/life balance - Decent bonuses - Nice campus

Cons

- A lot of bureaucracy - Lack of communication with other teams - Lack of adaptability

5.0

Apr 1, 2021

Great place to work

Risk analyst

Recommend

CEO approval

Business Outlook

Pros

Annual bonus, great benefits, great people

Cons

Grew too fast, scalability problems serving the membership

5.0

Mar 12, 2021

Incredible place to work. Work/Life balance is unmatched!

Risk analyst

Recommend

CEO approval

Business Outlook

Pros

Great work/life balance, understanding managers/directors, excellent benefits

Cons

High paced, requires expanding your knowledge base consistently, collaboration is a necessity.

Viewing 16 - 18 of 26 Reviews

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USAA Risk Analyst reviews

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Reviews by job title

Pretty good experience overall

Great place to work

Incredible place to work. Work/Life balance is unmatched!

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