USAA Software Developer reviews

3.8

75% would recommend to a friend

(200 total reviews)
avatar

Juan C. Andrade

100% approve of CEO

64% positive business outlook

Software Developer employees have rated USAA with 3.8 out of 5 stars, based on 200 company reviews on Glassdoor. This indicates that most Software Developer professionals have a good working experience there. USAA is rated in line with the average (within 1 standard deviation) by Software Developer professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

200 reviews
5.0
Jul 20, 2012
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great purpose and a Executive Management team that really cares about employees.

Cons

IT technical track (non-management) career progression limited due since employees tend to stay around for the long haul and there are only so many positions to advance to.

3.0
Jul 11, 2011
Recommend
CEO approval
Business Outlook

Pros

Great benefits Pride in serving the military community Some smart and dedicated individuals working there Nice amenities onsite. Several cafes, jogging trails, gyms, relaxation rooms, gaming rooms, sports Pretty good testing and user acceptance processes

Cons

Extremely conservative culture (not political, just uptight) Strict dress code unless you give to charity They outsource the coding to India and, with the exception of some frontend customer-facing development, are not highly interested in the quality of work. Throw more hardware at it if it doesn't perform well. If you are at a lower level you can expect to participate in development to an extent but once you move up your job becomes more like a project manager's and you are mainly keeping tabs on contractors from India and their offshore counterparts Meetings, meetings, meetings. For some reason, you cannot get anything done at USAA without setting up a meeting. Everybody from senior level on upward has at least 60% of their day blocked off for meetings. Managers usually have days solidly blocked off. Email often goes unresponded. Outdated technical stack. Don't work here if you like working with cutting edge stuff. Only exceptions are mobile app development and web scripting (HTML5/CSS3). Nobody does n-tier development here, it is all segmented out at each layer, i.e. the web devs are agnostic of how anything works on the backend and vice-versa. They picked Wicket in favor of many better, industry-standard options just to keep this practice in place. In general they discard industry standards in favor of some bizarre homegrown solution (read: your experience does not transfer out of here). Extremely tangled dependency web. In some attempt to eliminate duplication of effort they have intermingled scores of web services together such that a minor change to one requires checking a mountain of dependencies and the testing that goes with it. It's not uncommon for what should be a simple web service to call 5 others and take a really long time to complete.

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Glassdoor has 8,352 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.