UST reviews

Let me start off by saying I got hired in December of 2023. I was ecstatic especially seeing the overview of the company. Let me tell you NO. There is no opportunity for growth and That was not the case. This company has a very high turnover rate, we have lost 80 percent of employees and that is due to extensive workload and micromanagement. Words can’t even describe how much my mental health has took a toll since working here. I started off working for one contract within the company and without my knowledge nor consent they forced me to start a new contract, then after realizing they took all the people, they made us go back to the old contract. It was a mess. Training was horrible, call volume is horrible, they pick favorites and they hire anybody. Please don’t be deceived. They fire people without warnings, and the trainers don’t know half of anything. QA listens in on your calls and no opportunity for growth. Don’t say you were not warned, enter at your own risk. $19 dollars is no where near enough for the amount of work we’ve had to do. Mangers and supervisors have even quit!!

No promotions No Salary revision on time, every year they delay the salary revision.. You need to beg for everything in this company.. even if you deserve the promotion you need to beg for it.. Many employees quit due to low commitment from management to resolve above issues..