UScellular reviews

4.2

76% would recommend to a friend

(2,467 total reviews)
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Laurent C. Therivel

74% approve of CEO

29% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Dec 9, 2017

Technical support

Recommend
CEO approval
Business Outlook

Pros

A lot of peers you work with are amazing people. The benifits and vacation time is great. Its nice getting yearly review for raises.

Cons

A lot of back stabbing. You don't always feel you have job security. The training that customer service gets isn't very good. Open on holidays at the call center so don't plan on being off.

2.0
Dec 8, 2017

Not a bad place if you have a good leader

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good workplace Great individual contributors Friendly atmosphere

Cons

Bad leadership Decision making is opaque No growth path

3.0
Nov 27, 2017

Good working environment - challenging business

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall, US Cellular has a good working environment and encourages work/life balance. I have had a positive experience at the company. They treat their employees with respect and provide good benefits to their workers.

Cons

Working at the company has had its challenges. Reorganizations have been relatively frequent and many times did not seem well planned. Senior management is fair, but has drifted further in its communications and dialogue with employees in recent years. It is a highly consensus-driven culture and change is slow. The industry is challenging and it remains to be seen how long the company will survive in its current state, given its competitive position.

Viewing 355 - 357 of 2,467 Reviews

Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.