UScellular reviews

4.2

76% would recommend to a friend

(2,467 total reviews)
avatar

Laurent C. Therivel

74% approve of CEO

29% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jun 21, 2016

USED to be a nice place to work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can move up to sales manager or store manager fairly easily. Trainings are always available. If you meet goals,paychecks are nice. Full-time and part-time get paid vacation,401k, health, dental, and vision. Free phone plan with 5gb of data for employees and new phone.

Cons

No vacation time after October, must work November through new years day. If you don't meet your sales goal, you may get written up or fired. Mistakes in policy can come at a dire price. empowerment and individualism is lacking. Also, the WI/IL market is going through a lot of turnover high within the company, this is trickling to the frontline associates. Most employees don't feel secure in their jobs, little company loyalty to associates, and additional responsibilities are put onto RWCs with the downsizing departments. Morale and employee engagement is relatively low throughout the region.

1.0
Jun 13, 2016

Not what it used to be...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay was okay, that's about it.

Cons

Horrible management. No one agrees on policies, you are told one thing and then the next day something else.

3.0
Jun 2, 2016

Marketing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay well and decent benefits

Cons

Culture is a "wanna be" culture and not true to what they say. Little diversity in management. Management not true to who they say they are.

Viewing 400 - 402 of 2,467 Reviews

Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.