UScellular reviews

We have a billing system that has been struggling to succeed since launch. Upper management doesn't care about associates we are treated like a number. They consistently cut positions to "Control Cost" and expect the management team to be able to pick it up and still have a performing team. They rearranged the compensation packages for everyone and didn't consider the fact that we were making a lot more before. It is a game of politics and Jack would be turning over in his grave if he knew what was happening to this company. We spout that we care about our customers, but really, we care about numbers. What store is giving me the best numbers and if there is a store that isn't performing well, why aren't they? When they aren't you will see people getting tossed left and right. This company has gone down hill. I work more than 50 hours a week and then I take my work home with me. The game for U.S. Cellular is never ending. They add last minute "mandatory" conference calls that we have to be on (again, limited notice). It doesn't matter if it is your day off, you're expected to be on the calls. You have a call twice a week to report numbers even though you report them all day long, every day. The job is redundant, the management team doesn't care, and this company will eventually get bought out by a competitor, or they will lose too many associates due to their treatment of them.

Poor Leadership, Growth Opportunities are limited depending on your department. Constantly changing organization structure shows lack of senior leadership vision. Poor Understanding of market presence