UScellular reviews

4.2

75% would recommend to a friend

(2,466 total reviews)
avatar

Laurent C. Therivel

74% approve of CEO

30% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,466 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Jul 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Since I started about 3 years ago now, I have seen 3 of my fellow employees move from Sales positions to management, or management to upper management. Management is very dedicated to improving your sales performance. Goals set and adjusted as needed.

Cons

Long hiring process with or without a employee referral. Because the open hours tend to be 1.5 shift (10-8) including weekends, the scheduled hours can result in a feeling of working the day away.

1.0
Jun 8, 2017

plastic surgery to culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

they give benefits, they still have retained some good employees,

Cons

culture was the backbone and now being torn down by greed. inflated sales goals leading to unethical sales maneuvers and corporate protocols acknowledge these tactics in order to save customers, firing people for low standards meanwhile supporting resources crash, freeze, and can keep customers in stores for hours. use to strive to be different from the giants with identical ambitions Verizon, At&t and now trying to copy this type of culture. its sad if you hold people hostage on good benefits.

3.0
May 1, 2017

QA calls

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, tuition reimbursement, bonuses, shift bids, advancement opp.

Cons

Be careful with QA calls. Made 1 mistake, unfortunately the day a new Zero Policy came out. I was the example it was not going to be tolerated. Verify all yours calls. After 6 years I was fired for 1 call. My fault.

Viewing 37 - 39 of 2,466 Reviews

Glassdoor has 2,541 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.