UScellular reviews

4.2

75% would recommend to a friend

(2,466 total reviews)
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Laurent C. Therivel

74% approve of CEO

30% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,466 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Sep 20, 2013

Great company

Recommend
CEO approval
Business Outlook

Pros

Awesome people,very committed to the organization. Was a great culture but has slipped as of late, hopefully they will begin to work on it again.

Cons

Leadership likes to hire externally which leads a lot of employees very qualified leaving the company.

3.0
May 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Great people to work with Truly fun and inspiring projects to get involved in good benefits and pay solid ethics with an unusual amount of honesty and openness

Cons

declining company performance a lot of turn-over at the corporate office morale is terrible work-loads are increasing layoffs are beginning to happen

1.0
May 23, 2012
Recommend
CEO approval
Business Outlook

Pros

* Great Benefits. * Gain Good Experience with access to unlimited trainings and sales tools\ * Diversity - (at least in my experience in Chicago) * Free Cell Phone Service for employees, and $15 a month for family.

Cons

* Constant Stress: Dealing with customers and management can take its toll. * Perpetual Meetings: Get ready to bash your head in, meetings, meetings, and more meetings. 95% of them are completely useless and simply waste your time. * Brainwashing: The meetings serve one purpose and that's to brainwash employees into gulping the kool-ade, and reinforce the fear factor that keeps employees here. * Weird Religious Jargon and Culture: A few years back they called employees CRUSADERS for US Cellular. The company slogan is "BELIEVE in something better." The plans are called BELIEF plans. * Commission Changes: Every year for seven years the payout on commissioned transaction has diminished, add that to a weak economy and you're making 1/4 the money, and working 3 times as hard. * Incompetent Management: Since the commission changes, many of the best sales employees left to other companies or moved up to management. A good sales employee does not necessarily translate into a good manager. * Callous Upper Management: Years ago an employee felt like upper management cared for each individual, those managers died, left or were fired. The new crew could care less for your well-being. They make employees feel like they're dispensable. What do you expect when the new CEO is a former McDonald's executive? * No Work-Life Balance: They will bleed you until you have no personal life. The needs of the business are GOD, and you must constantly accommodate at your own expense.

Viewing 46 - 48 of 2,466 Reviews

Glassdoor has 2,541 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.