UScellular reviews

4.2

75% would recommend to a friend

(2,467 total reviews)
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Laurent C. Therivel

74% approve of CEO

30% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Jan 16, 2013
Recommend
CEO approval
Business Outlook

Pros

Excellent Benefits for full and part-time work, positive culture, clear mission

Cons

Politics. Heavy on the politics. Most of the time, the front line folks are so well paid, they don't rally around the vision and mission anymore. They stick to themselves, and accountability is sacrificed for popularity.

1.0
Nov 8, 2012

Beware

Recommend
CEO approval
Business Outlook

Pros

- Empowered for the most part (at my store) - Decent work/life balance (at my store) - ??????????

Cons

- Expected to drink the kool-aid - Commissions keep changing for the worse - Other jobs will black ball you after you leave this company - Not the same company I started with 5 years ago - Chicago market now gone

2.0
Sep 8, 2012
Recommend
CEO approval
Business Outlook

Pros

Good salary and great benefits.

Cons

High turnover. Incompetent employees on all levels. The public mantra for US Cellular is the "best customer service in the industry." Not true. And if you are a current employee, please do not like your supervisor. If you do, they get fired. US Cellular's mentality is that if you like your supervisor, then you are working for them and not the company. Go figure!

Viewing 94 - 96 of 2,467 Reviews

Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.