UScellular reviews

4.2

75% would recommend to a friend

(2,467 total reviews)
avatar

Laurent C. Therivel

74% approve of CEO

29% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Aug 7, 2017

Great pay, Diminishing Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay, great benefits, great time off.

Cons

Culture is diminishing quickly. Micro-managing supervisors. Over working employees. Constantly adding duties to job description without better pay.

2.0
Jun 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Competitive commission structure with no cap. Amazing colleagues who become like family. The chance to get your hands on new tech as it becomes available. Rarely the same day twice.

Cons

When you have managers who believe in the DO things are great. You get to bring fresh ideas to the table, make decisions to help your customers, and raise concerns in a safe environment. Once your manager is run out by the new regime, everything you enjoyed becomes a distant memory. Empowerment becomes micro managing, ethics disappear, and you become regularly beat down over even the smallest of mistakes or opinions. The new direction of the company puts the customer and the almighty dollar in front of literally everything else. They've forgotten to take care of the people who serve their customers on a daily basis. I'm now simply a customer, and I am more appreciated and valued than I was as an employee.

2.0
Jun 1, 2017

Sales rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The employees and the customers

Cons

Commission is always changing for the worse, when they eliminate a position, they add it to the sales reps list of things to do...basically doing the job of 4 people and still getting the same pay

Viewing 148 - 150 of 2,467 Reviews

Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.