UScellular reviews

4.2

76% would recommend to a friend

(2,470 total reviews)
avatar

Laurent C. Therivel

74% approve of CEO

29% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,470 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Jul 9, 2015
Recommend
CEO approval
Business Outlook

Pros

-Potential to make money if you can land a lot of new lines. (Quotas are constantly being raised though.) - Met a lot of awesome people around the company - Good service in most Midwest states - Company tries to have good values, although they don't always hold to them.

Cons

- Took somewhere between a 10k-20k pay cut when they implemented new pay structures - Company keeps driving up quotas, demanding more out of associates, and finding ways to cut pay - Typical crappy retail work schedule. Full-time never gets any time to themselves outside of work. - Turnover in stores is unreal due to the constant change and bad corporate atmosphere in stores. Most people are either looking for a new job or already found one. - Company prides itself on the "Dynamic Organization" which is good, but I would say it hardly holds true in most stores. - The company does a "Culture Survey" which gives employees the chance to give feedback, but the things that are truly presented as issues they just ignore. (i.e. the computer system which was designed by a bunch of 5th graders)

3.0
Jul 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Paid holidays and vacation. Can be a good environment to work in

Cons

No work/home life balance. Management is very clicky and makes it hard to move up. No appreciation for tenure.

4.0
Jul 8, 2015

Once a great CUlture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Culture and People Work life balance is good

Cons

Senior leadership changes and competitor pressures have stripped the company culture of its value and returned the company back to a top down org. The enjoyment and fun of working here has trended downwards for many years.

Viewing 1783 - 1785 of 2,470 Reviews

Glassdoor has 2,545 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.