UScellular reviews

Career development can be sporadic and biased. Commission structure changes often and you can expect to take a large pay cut from time to time. This changes seasonally so you make more in some quarter and less in others.

Towards the end, pulling in the parking lot was tough to do. As a former service technician, the position was "eliminated" company-wide and I was given option of severance package or taking a CS position at the call center. In hindsight, the severance would probably be the route I would take if I got a mulligan. Although I was paid EXTREMELY WELL to do customer service (I pretty much kept my tech salary), it got so bad after a few months I was formulating excuses on the way to work to leave early or lay out completely. The USC call center environment is a dungeon that sucks out your soul! Constant monitoring of your calls. They track EVERY LAST SECOND of your time like the Gustapo. Retail sales is still ok, but if you want to keep your sanity, avoid any call center position. The "culture" they force feed you is....scary.