Is UScellular a good company to work for?

UScellular has an overall rating of 4.2 out of 5, based on over 2,542 reviews left anonymously by employees. This rating has increased by 7% over the last 12 months. 76% of employees would recommend working at UScellular to a friend and 29% have a positive outlook for the business. The best reviews about UScellular have been left by employees working as Intern , Senior Manager and Business Account Manager .

Does UScellular pay their employees well?

According to anonymously submitted Glassdoor reviews, UScellular employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at UScellular. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at UScellular?

76% of UScellular employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UScellular 4.1 out of 5 for work life balance, 4.4 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at UScellular?

Retail Wireless Consultant (335) , Customer Service Representative (94) , Sales Associate (83) , Store Manager (74) , Sales Manager (73) , RWC (Retail Wireless Consultant) (71) , RWC (58) , Sales Representative (57) , Retail Sales Associate (41) , Retail Sales Consultant (40) , Retail Store Manager (30) , Manager (23) , Project Manager (23) , Retail Sales Manager (18) , Customer Service Coach (16)

What are the pros of working at UScellular according to real employee reviews?

"The benefits are great with 401K (with company match) and a pension plan." ((in 364 reviews)); "Good Pay and they care about their customers" ((in 245 reviews)); "Many people have been at the company for a long time because the culture is great" ((in 215 reviews)); "Some really great people to work with and some teams have a better cultural experience." ((in 151 reviews)); "Training is good for the employees." ((in 49 reviews))

What are the cons of working at UScellular according to real employee reviews?

"No work life balance couldn’t get off for my sick child appt had to quit he was premature" ((in 115 reviews)); "Management is bad" ((in 95 reviews)); "Hard to get promoted to senior leadership role if you don't look the same." ((in 47 reviews)); "There are good managers and bad." ((in 41 reviews)); "Upper management can be clueless, advancement is arbitrary." ((in 35 reviews))

What are employees saying about UScellular layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UScellular layoffs and their outlook for job security at UScellular in 2026.

What are the top reviewed UScellular locations?

Chicago , Knoxville , Tulsa , Milwaukee , Madison , Cedar Rapids , Waukesha , Des Moines , Schaumburg , Oklahoma City , Bensenville , Saint Louis , Peoria , Marion , Omaha , Columbia , Greenville , Bolingbrook , Medford , Green Bay , Iowa City , Appleton , Bangor , Portland , Raleigh , Wilmington , Lynchburg , Roanoke , Morgantown , Davenport

UScellular reviews

4.2

76% would recommend to a friend

(2,467 total reviews)

Laurent C. Therivel

74% approve of CEO

29% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews

3.0

Jan 12, 2015

Good thought poor execution

Retail wireless consultant

Recommend

CEO approval

Business Outlook

Pros

The management is great and usually on board with the path of the company. Always found them supportive and eager to help. Everyone is enrolled in the customer experience which is nice coming from larger retailers.

Cons

Work/Life balance was non-existant. Had to fight to get employees scheduled off for multiple days in a row. Also the old culture which lacked an emphasis on sales lingered creating a hostile environment for new employees who were sales oriented

4.0

Jan 11, 2015

This is a great company to work for.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Advancement is available if you work hard Benefits are good and start day 1 Environment is open and friendly Pay is good Customer Focus is number one Work life Balance

Cons

Micromanaging is horrible for leaders Not trend setting is always behind competitors Advancement is stagnant after becoming a leader Small Company Complacency

1.0

Jan 9, 2015

US Cellular IT Growing Pains

It manager

Recommend

CEO approval

Business Outlook

Pros

US Cellular has many positions available. In the past they have had a strong associate culture and there is plenty of opportunity to move upward.

Cons

US Cellular was a great company to work for when people were signing up for cell phones for the first time. However, now that the telecom market is saturated and the most common way of obtaining new customers is by winning them over from other carriers, their excellent associate culture has gone down hill quickly and has created a somewhat hostile work environment of mistrust and over cautiousness. The over-cautiousness comes in the form of the CIO, COO, as well as all the IT directors reviewing and scrutinizing every change to production. If they don't receive answers that are acceptable the conversations can turn violent quickly - even for standard changes. There has also been a severe amount of people leaving the country due to these circumstances, and the feeling of job instability both for associates and leaders

Viewing 1891 - 1893 of 2,467 Reviews

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UScellular

UScellular reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good thought poor execution

This is a great company to work for.

US Cellular IT Growing Pains

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Jobs at UScellular