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      UScellular

      Engaged Employer

      UScellular reviews

      4.2

      75% would recommend to a friend

      (2,467 total reviews)
      avatar

      Laurent C. Therivel

      74% approve of CEO

      29% positive business outlook

      Ratings by demographic groups

      UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      2K reviews
      4.0
      Apr 27, 2013

      Professional Company that tries to do right by their customers and their employees

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      focuses on the correct, up to date training, and focuses on results. Offers cafeteria, free meals at times, and freebies for rewards.

      Cons

      Management is always listening in on your phone conversations with customers. Employees must have excellent listening skills and appropriately resolve any customer issues, which is great for the customer but can cause a bit of stress knowing that you are being listened to, and judged at any time!

      5.0
      Apr 23, 2013

      This is the most unique company I have worked for in 20 years...

      Regional recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture is the best thing about working with US Cellular. Other companies have the posters on the walls in the training areas and back of house and then when you get into production that all goes away. Not here. We all hold each other accountable to living the values and behaviors that we know are critical to our success.

      Cons

      Having to convince others that US Cellular is as great as it is. People think that because you don't have 80 million cusomters that you are not a legitimate player in the wireless space. We are a player and we are here to WIN!

      4.0
      Apr 23, 2013

      Retail Wireless Consultant

      Retail wireless consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company provides great benefits, ability to advance quickly within the company, relativity flexible work schedule, team sales environment, decent pay compared to other wireless carriers.

      Cons

      The company seems to be unsuccessful in some markets. The training program is very long but worthwhile. If you work at a slower location you will not have a lot of opportunity to earn high commissions.

      Viewing 2191 - 2193 of 2,467 Reviews
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      ReviewsUScellular reviews

      Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.