UScellular reviews

4.2

75% would recommend to a friend

(2,467 total reviews)
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Laurent C. Therivel

74% approve of CEO

29% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Oct 27, 2011
Recommend
CEO approval
Business Outlook

Pros

The quality of leadership is very impressive. Leaders are held to the highest degree of excellence and are guided by values that highly esteem ethics and respect. I would never be able to work anywhere else, because my expectations of what a company's leadership and culture should look like has been permanently raised by being here.

Cons

Any great work comes with a cost and the cost of working at US Cellular is that you have to bring your best each day. For some that can be very difficult, but in the end, great work is always appreciated and praised.

4.0
Aug 28, 2011
Recommend
CEO approval
Business Outlook

Pros

Values based company 360 degree feedback Compensation is fair Some very talented mgr's and front line sales reps If you work hard, and are committed to being great at what you do you can be promoted

Cons

Retail hours and endless customer problems (some are human errors, some are physical damage, some are organizational limitations) After over 10 years with USCC I want out of retail Some poor mgr's and front line sales reps (it takes time for accountibility to change peformace with the company approach) WI FMLA laws and regs that USCC upholds (its a con for everyone else that picks up the slack of others) Change in pay out for front line based on new customers has hurt morale and caused some stores to turn over at a fast rate

3.0
Aug 21, 2011

Interesting Work and Good People

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Challenging industry content Good people Good work-life balance

Cons

ultra conservative management slow moving operations

Viewing 2251 - 2253 of 2,467 Reviews

Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.