UScellular reviews

4.2

76% would recommend to a friend

(2,467 total reviews)
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Laurent C. Therivel

74% approve of CEO

29% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jan 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Sick pay and vacation pay. Tuition coverage. Generally good co-workers.

Cons

Unethical requirement to sell plans to people without need for them. Overlooking far more unethical sales behavior from employees (changing customers' plans without their permission--gaining commission and boosting company numbers). I believe that's called fraud.

1.0
Dec 10, 2024
Recommend
CEO approval
Business Outlook

Pros

A means to receive a paycheck Benefits have solid coverage

Cons

LT became the CEO and transitioned the company away from the culture and foundations that were established internally. Developed it into a machine that disregarded the value in what employees and the previous focus on hiring for culture fits. They fail to see tenured talent, if you excel above your peers you're held to a different standard versus the rest of the team. Leadership from the store level up are self serving and utilize their position to craft a work life balance for themselves while disregarding it as a factor for those they lead. Performance reviews have a grading system that they don't use to factor into merit increases. In practice and on paper from competencies to goal attainment you could exceed all metrics, and your merit increase will be lower than your peers who received an overall rating 2 levels lower and ignore guests.

4.0
Apr 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Good culture, lots of retail advancement opportunities if you're limitlessly relocatable

Cons

Pay has become problematic over the years, especially for associates. It's difficult to tell someone they'll earn less for the same work because the company can't afford it anymore.

Viewing 229 - 231 of 2,467 Reviews

Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.