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      UScellular

      Engaged Employer

      UScellular reviews

      4.2

      75% would recommend to a friend

      (2,467 total reviews)
      avatar

      Laurent C. Therivel

      74% approve of CEO

      30% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.3

      Compensation and benefits

      4.1

      Work/Life balance

      3.9

      Senior management

      3.8

      Career opportunities

      UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Jul 6, 2011

      Don't believe the hype

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some really great people, great opportunities for peer-to-peer collaboration. Good benefits, one of the few that offers full tuition reimbursement and a pension.

      Cons

      Unstable, high turnover. Their multitude of open positions don't come from growth but rather from people being summarily fired for rubbing someone in management the wrong way. Take a look at the publicly available financial information and you'll see the company hasn't experienced growth for a long time. They talk about the fabulous culture in words only but don't act it.

      2.0
      May 20, 2011

      Middle Management is the problem...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      1) The "image" of a caring company that is focused on people. 2) Decent benefits 3) Decent Salary 4) Customers seem to like the company 5) Once a year, your "Opinion" is valued (Culture Survey)

      Cons

      1) Managers are hired based not on ability but on how much they are "liked" or who they know. 2) Managers spend a ridiculous amount of time in meeting/calls and have little clue on what goes on in their functional areas. 3) All associates should be treated with high regard, not just the front line associates in Care Center. 4) Intelligence and ability is a liability, ESPECIALLY for minorities. 5) Under representation of minorities in leadership. 6) If you are not a "yes" person, then your career is over! 7) Kissing butt is more valuable than actual ability. 8) The concept of The Dynamic Organization is used as a weapon to threaten people with. "You're not a good fit for the D.O."

      3.0
      Sep 20, 2010

      Very High Stress

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and benefits excellent in compared to other jobs in the area. Training and yearly meeting was fun It was great the first couple years

      Cons

      Their expectations of employees are way to high. They want perfection all the time. Stressful work environment People get fired for little mistakes, or if you dare speak up about any concerns. They claim there are advancement opportunities, but when you try for them you are blocked unless you go the path they want you to.

      Viewing 2359 - 2361 of 2,467 Reviews
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      Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.